FAQs
whats kind of messages that you send?
Commercial Messages:
These types of SMS are those related to promotional or commercial content.
According to the TRC Regulations, commercial messages should not be sent out before 9:00 am and/or after 6:00 pm from Saturday – Thursday.
The Sender ID of commercial messages should start with the letters “adv” before your company’s name.
Service Messages:
Are informative messages that cover all communications between your company/organization and your customers or members base.
Service messages should not have any commercial content and can be sent out 24 hours a day, 7 days a week.
The Sender ID of service messages can be without the letters “adv”.
Financial & Transactional Messages
These types of messages are sent when a transaction occurs.
They can be sent out 24 hours a day, 7 days a week.
The Sender ID of service messages can be without the letters